Privacy Commitment
Lantern & Luck is dedicated to respecting and protecting your privacy while you enjoy our dining and card lounge experiences in Sydney. Whether you are joining us for a curated fusion menu, an evening in our offline poker salon, or a private chip strategy session around our bespoke poker tables, we treat your personal information with care and confidentiality.
Our privacy approach aligns with applicable Australian privacy standards and focuses on collecting only the details required to support your dining reservations, lounge bookings, and related guest services at our physical venue.
Collection of Personal Information
We collect only essential information when you interact with Lantern & Luck, primarily through our online reservation and inquiry pathways. This may include:
- Your name
- Contact details such as email address and phone number
- Preferred reservation date, time, and party size for dining or poker tables
- Any accessibility needs, seating preferences, or lounge notes you choose to share
This information is typically provided by you directly through our online forms, by email, or when you contact our team regarding dining, lounge gatherings, or use of our oriental card lounge facilities.
Use of Your Data
Personal details collected by Lantern & Luck are used solely for:
- Confirming and managing restaurant reservations and poker table seating
- Facilitating communication about your booking, including timing, guest numbers, or lounge preferences
- Coordinating special requests for our offline poker salon, such as chip layouts, ceramic chip sets, or quiet table zones
- Ensuring an optimal guest experience during your visit to our venue, from dining service to card lounge hosting
We do not use your personal information for unrelated marketing activities, nor do we profile guests for online play or digital remote sessions of any kind. All experiences promoted on this site relate exclusively to our physical Sydney venue.
Data Storage & Security
All information collected by Lantern & Luck is stored on secure Australian servers with restricted access. We employ industry-standard security measures to safeguard your privacy, including:
- Access controls limiting staff visibility of reservation and contact details
- Encryption and secure transport protocols where technically supported
- Regular review of storage practices to maintain protective measures for guest data
Our aim is to ensure that the details you share for dining bookings, oriental card lounge access, or chip strategy sessions are kept safe and handled only by authorised team members who need them to support your visit.
Your Rights & Choices
You have control over the personal information you share with Lantern & Luck. Subject to applicable Australian privacy laws, you may request to:
- Access the personal details we hold about you, such as reservation and contact information
- Correct or update inaccurate or incomplete information
- Delete personal information that is no longer required for our operational or legal obligations
If you would like to exercise any of these rights, or adjust how we communicate with you about your dining reservations, poker room seating, or lounge gatherings, please reach out using the details provided on our Contact Us page.
Updates to this Policy
Lantern & Luck may periodically amend this Privacy Policy to reflect changes in our venue operations, offline poker salon offerings, or applicable privacy requirements. Any updates will be promptly reflected on this page to ensure clear and current information about how we handle your personal details.
We encourage guests who regularly book dining, chip strategy sessions, or private oriental card lounge experiences to review this page from time to time to stay informed about our latest privacy practices.
Third Party Links & Services
Our website may contain links to external services or websites that provide complementary information, such as location maps, transport details, or nearby experiences in Sydney. These sites are not operated by Lantern & Luck.
Lantern & Luck bears no responsibility for the privacy practices, security measures, or content of third-party websites. We recommend that you review the privacy policies of any external services you visit, particularly before submitting personal information through their platforms.
Contact for Privacy Inquiries
For further information, feedback, or concerns regarding our privacy practices, please contact our management team using the details provided on our Contact Us page.
When you reach out, you may wish to include information about whether your inquiry relates to restaurant dining reservations, bespoke poker table bookings, lounge gatherings, or general questions about how Lantern & Luck safeguards guest details within our Sydney venue.
We will aim to respond within a reasonable timeframe and work with you to address any questions about how your personal information is collected, used, stored, or disclosed in connection with your Lantern & Luck experience.